Data Security Policy

This Data Security Policy applies to the RTO Agent software developed and operated by Yesha Software LLP, available at www.rtoagent.co.in.

1. Purpose

The purpose of this policy is to explain how Yesha Software LLP protects customer data, ensures secure communication, and manages digital security certificates while using the RTO Agent software.

2. Data Security Measures

We implement industry-standard security practices to safeguard customer data from unauthorized access, misuse, alteration, or disclosure.

• Secure server infrastructure with restricted access
• Role-based authentication and authorization controls
• Regular security updates and monitoring
• Limited access to customer data on a need-to-know basis

3. Customer Data Responsibility

Customers are responsible for maintaining the confidentiality of their login credentials, passwords, and system access. Any activity performed using the customer's credentials will be deemed authorized by the customer.

4. Data Storage & Privacy

Customer data is stored securely and is used only for providing software services, support, and compliance with legal obligations. We do not sell or share customer data with third parties except where required by law.

5. Limitation of Liability

While we take all reasonable measures to protect customer data, Yesha Software LLP shall not be held responsible for data loss or breaches caused by factors beyond our control, including but not limited to:

• User negligence
• Compromised passwords
• Malware or unauthorized third-party access
• Internet or hosting service failures

6. Policy Updates

Yesha Software LLP reserves the right to update this Data Security & Certificate Policy at any time. Any changes will be published on www.rtoagent.co.in. Continued use of the software constitutes acceptance of the updated policy.

7. Contact Information

For any questions regarding data security or certificates, please contact:

• Email: support@yeshasoftware.com